- Returns & Exchanges can be made within 7 DAYS after item received with official receipt with tags still attached.
- Returns / Exchanges are strictly reserved for cases of product defects, damages, or mistaken delivery.
- Exchanges of item subject to stock availability.
- Exchanges are strictly allowed only for the same item, colour and size.
- Refund is strictly not allowed only exchange.
- Customers must consult our person-in-charge first (sales team & drop-shipper) before proceeding with the returns/exchanges.
- Item must be returned in unworn, unwashed, and unaltered condition with all tags attached.
- All sale, defective item and promotional with discount / coupon / vouchers are non-refundable and non-exchangeable.
- Please contact our Customer Service Team 0134898876 and provide your Order number, your name and address, details of the Product and the reason for return, and whether you require a refund or a replacement.
- Upon receipt of the Products, we will examine it and we will advise you on the status of the replacement (if any) via email as soon as practicable.
– 3 to 5 working days for delivery within Peninsular Malaysia.
– 5 to 7 working days for delivery to Sabah and Sarawak.
– 10 to 14 working days for international deliveries.
Orders made after 12 will be processed on the next business day